aegle•light
aegle•light

PRIVACY POLICY

aegle•light is dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website and services. It also outlines the choices available to you regarding your information. By accessing or using our services, you consent to the practices described in this policy in accordance with UK data protection laws.

aegle•light is a trading name of omelea ltd, a limited company registered in England and Wales (Company Number: 14664238).

 

1. Data controller

omelea ltd is the data controller responsible for your personal data. You can contact us at:
privacy@aeglelight.com
5 Grindlay Street, Edinburgh, EH3 9AT

 

2. What personal data we collect

We collect and process the following personal data to provide and improve our services:

  • Contact details (name, address, phone number, email)
  • Booking and appointment records
  • Health and medical information relevant to treatments (disclosed by you)
  • Payment details (processed securely)
  • Communication preferences and history

 

3. How we use your personal data

We use your data for:

  • Managing bookings and delivering treatments
  • Maintaining customer records, including session history
  • Communicating about appointments, changes, offers, or important information
  • Complying with legal and regulatory obligations
  • Improving our services based on feedback

 

4. Legal basis for processing

We process your data based on:

  • Your consent (e.g., sharing health information necessary for treatments)
  • Contractual necessity (to provide the booked services)
  • Legal obligations (record keeping and compliance)
  • Legitimate interests (improving our services and communicating offers, with your option to opt-out)

 

5. Data sharing

We do not share your personal data with third parties except:

  • Where necessary to deliver services (e.g., payment processors)
  • When required by law or regulatory authorities
  • With your explicit consent

 

6. Data retention

We retain personal data only as long as necessary for the purposes above or as required by law. Typically, we keep appointment and treatment records for 7 years unless you request earlier deletion.

 

7. Your rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time (without affecting past processing)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights or ask any questions about your data, please contact us using the details in Section 1.

 

8. Security measures

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration.

 

9. Cookies and website use

Our website may use cookies to improve user experience. You can manage cookie preferences through your browser settings.

 

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to you via email or posted on our website.